Data protection & Privacy Policy
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Data protection & Privacy Policy
Effective Date: 24th April 2025
1. Introduction
This Privacy Policy describes how Akada Technologies Limited ("AkadaPlay", "we", "our", or "us") collects, uses, stores, discloses, and protects personal data of individuals using its website, applications, services, and affiliated platforms.
This policy applies to students, schools, sponsors, and other stakeholders engaging with AkadaPlay's services.
2. Who We Are
AkadaPlay is a platform that streamlines access to precise student data, saving time and costs in candidate identification. This promotes fairness and inclusivity and maximises the impact of the corporate reward program. We have also created a convenient system that allocates and manages how our partners can identify kids who have performed well over a given period and deserve scholarships or grants.
To do this, we are providing the tools, content and people that can support the learning process of every student. We believe that with more real-time data and feedback on the learning process, teachers and schools can notice each individual's learning gaps and fill those gaps in more efficient ways. We strive to be school process-friendly, parent-first and teacher-led.
3. What Personal Data We Collect
We may collect and process the following categories of personal data:
- Student academic data (e.g., name, class, grades)
- Contact details of guardians (e.g., phone number, email address)
- School and sponsor affiliation details
- Login credentials
- Feedback and support queries
- Website usage and interaction data (via cookies)
4. Purpose of Data Collection
We collect and process data to:
- Provide our academic sponsorship and gamified learning services
- Enable school onboarding and student data management
- Facilitate sponsor-student matching and rewards
- Verify and evaluate academic performance
- Prevent fraud and ensure platform integrity
- Respond to support inquiries and administrative needs
5. Consent and Withdrawal
By using our services, you consent to this policy. Consent may be withdrawn at any time by filling out the Consent Withdrawal Form, available on our website or via request.
For minors: Parental or guardian consent is required before submitting any personal data. Schools are responsible for confirming and documenting this consent.
6. Sharing of Personal Data
We only share personal data:
- With verified sponsors for the purpose of sponsorship
- With affiliated schools, educational bodies, and government regulators (where appropriate)
- With service providers who help operate the platform (bound by confidentiality obligations)
- As required by law or legal proceedings
We do not sell user data to third parties.
7. Data Security
We apply industry-standard security measures, including:
- Encrypted storage and transfer (SSL/TLS)
- Role-based access controls
- Data masking and anonymisation
- Physical and digital infrastructure protection
8. Data Retention
Personal data is retained based on the following criteria:
- Student data: 5 years after secondary school graduation
- Financial data: Retained only as long as needed to process a transaction
- Sponsor data: Retained throughout the sponsorship period
- Employee data: Held for the duration of employment + 6 months post-employment
When no longer needed, data is securely destroyed in accordance with our Data Retention & Destruction Policy.
9. Your Rights
You have the right to:
- Be informed of how your data is used.
- Request access to your personal data.
- Request correction or rectification of your personal data.
- Request the deletion of your personal data.
- Withdraw consent at any time
- Lodge complaints with the Nigeria Data Protection Commission (NDPC). Complaints can be filed with the NDPC by submitting a form on their online portal - https://services.ndpc.gov.ng/breach/
10. Lawful Basis for Processing Personal Data
AkadaPlay processes personal data primarily on the following lawful bases:
- Consent: Data subjects (or their guardians) give clear permission for processing their data for specified purposes.
- Contractual necessity: Processing is necessary to fulfil our agreement with users (e.g., when registering schools and students on the platform).
- Legal obligation: In some cases, we may be required to process personal data to comply with the law.
11. Cookies
We use encrypted session management cookies to enhance user experience. Cookies do not collect personal data and are automatically erased after session expiry or logout.
12. Children's Data
Given that we collect data related to students, we strictly require that schools and/or parents provide explicit consent before any child's data is processed. This aligns with our NDPA obligations and ethical standards for handling data related to minors.
13. International Transfers
Where data needs to be transferred outside Nigeria, we will ensure that:
- The receiving country has adequate data protection laws, or
- We obtain explicit consent from data subjects/guardians for such transfers
14. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be communicated on our website and take effect 7 days after posting.
Privacy Policy Update Schedule:
| Version | Update Summary | Effective Date |
|---|---|---|
| 1.0 | 31st August 2022 | |
| 2.0 | Detailed consent withdrawal procedure | 8th February 2024 |
| 3.0 | Integration of the legal basis for processing data | 24th April 2025 |
Contact Us
For questions or concerns regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at:
Email: info@akadaplay.com
Phone: +234 8165627716